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Empire Counseling

A Diffrent State of Mind

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FAQ

WHAT IS ONLINE THERAPY/COUNSELING/COACHING?

Online therapy, also known as e-therapy, e-counseling, telemental health, distant counseling, teletherapy or cyber-counseling, is a relatively new development in mental health in which a therapist or counselor provides psychological advice/psychoeducation and support over the internet. Our online psychoeducation/coaching service practice utilizes secured HIPPA compliant modern technology allowing the client to receive counseling via video, email or chat.

However, in order for our communication to be effective, you need to have basic knowledge of the technology required for the type of online therapy you are requesting. A web browser and Internet connection are sufficient for online services. Prospective clients are encouraged to make sure the online specialist they are inquiring for support has the correct education and credentials.

online

BENEFITS OF Telehealth Services?

For clients and specialists, the option to connect online offers numerous advantages by overcoming obstacles related to time and distance.

This means greater accessibility to:

  • Clients living in remote areas with fewer centers offering psychoeducation and coaching services.
  • Clients with rigid school schedules, or lack of means, preventing regular visits to a specialist.
  • Clients with physical conditions making travel difficult.
  • Clients stigmatized by living with mental illness and discouraged from regular visiting a specialist.
  • Clients who may become highly distressed with the notion of coming face-to-face with strangers, even mental health professionals.
  • Online therapy is usually fairly affordable and convenient. Since you will be attending therapy sessions online in the comfort of your own home, you can often schedule your sessions for times that are the most convenient for you.

Disadvantages of Telehealth Services

  • Technological glitches such as inconsistency in internet connection strength or problems with the video chat platform. Understandably, frozen screens, echoing, low-resolution video feeds, and dropped calls are not conducive to the therapeutic experience. Internet strength, weather, and other variables all play a role in disruptions, and this is undeniably a con on both sides.
  • OnLine specialists CAN NOT respond to crisis situations. Since online specialist are distant from the client, it is difficult to respond quickly and effectively when crisis happens. If a client is experiencing suicidal thoughts or has suffered from a personal tragedy, it can be difficult or even impossible for the specialist to provide direct assistance.
  • OnLine therapy can be useful for a variety of situations, but not when it comes to more serious psychiatric illnesses that require close and direct treatment.
  • It is also not appropriate for people with complicated or detailed problems. The scope of-services tends to be limited, so it is rarely effective in more complex situations.

FREQUENTLY ASKED QUESTIONS

How do I know if I need services?

Hey there! This is a question that most of us ask ourselves and I am here to tell you there is not 1 solid answer to determine if you need therapy/coaching or not. Here are my thoughts on the question: It’s a little different for everyone. Some signs that you might need some help from a professional are when the way you feel begins to negatively impact your sleep, your job, appetite, relationships with friends and loved ones, or your decision-making abilities. If you find that you feel “down” a lot, or that things just aren’t getting better or even that things seem hopeless – these are also strong indicators that it’s time to seek out a trained professional to help. I also say I think everyone would benefit from having a therapist/specialist in their life!

Is what I say to you strictly confidential?

It’s important you feel comfortable with myself as your therapist in telling me everything that is bothering you. What is discussed between us, stays between us. The only instances where I must break confidentiality is if you are at risk of causing harm to yourself or others, and in situations of child, elder , or dependent abuse.

How does this whole thing work?

Going into an office for therapy/coaching can be pretty intimidating if you don’t know what to expect so let me give you some comfort about the situation. Because each person has different issues and goals for therapy, therapy will be different depending on the individual.  In general, you can expect to discuss the current events happening in your life, your personal history relevant to your issue, and report progress (or any new insights gained) from the previous session.  Depending on your specific needs, services can be short-term, for a specific issue, or longer-term, to deal with more difficult patterns or your desire for more personal development.  

It is important to understand that you will get more results from services if you actively participate in the process.  The ultimate purpose of services is to help you bring what you learn in session back into your life. People seeking services are ready to make positive changes in their lives, are open to new perspectives and take responsibility for their lives.

Are your Anger Management services approved by the courts?

Yes, because I am a Certified Anger Management Specialist, my services are approved for all court orders within the 50 states.  I have group or individual sessions depending on your needs and court order requirements. Anyone can benefit from Anger Management, you do not have to be court mandated to use the services!

What are the fees for services and do you accept insurance?

I currently work on a sliding scale, fees are set based on what is feasible financially for each client. I accept cash, and debit/credit cards. Anger Management has fixed fees, contact for more information.

Is what I say to you strictly confidential?

It’s important you feel comfortable with myself as your therapist in telling me everything that is bothering you. What is discussed between us, stays between us. The only instances where I must break confidentiality is if you are at risk of causing harm to yourself or others, and in situations of child, elder , or dependent abuse.

How does this whole therapy thing work?

Going into an office for therapy can be pretty intimidating if you don’t know what to expect so let me give you some comfort about the situation. Because each person has different issues and goals for therapy, therapy will be different depending on the individual. In general, you can expect to discuss the current events happening in your life, your personal history relevant to your issue, and report progress (or any new insights gained) from the previous therapy session. Depending on your specific needs, therapy can be short-term, for a specific issue, or longer-term, to deal with more difficult patterns or your desire for more personal development.

It is important to understand that you will get more results from therapy if you actively participate in the process. The ultimate purpose of therapy is to help you bring what you learn in session back into your life. People seeking psychotherapy are ready to make positive changes in their lives, are open to new perspectives and take responsibility for their lives.

BOOK YOUR SESSION TODAY

To schedule an appointment or any questions please email
appointment@empirecounseling.net or call (909)705-0773.

BOOK SESSION

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CONTACT INFORMATION

To schedule an appointment or have any questions please email:

Office Number
(909)705-0773

Email
appointments@empirecounseling.net

LOCATIONS

Currently serving people of New York, California, and Texas. (Special note: California clients can book in office sessions).

California
8350 Archibald Ave
#100
Rancho Cucamonga, CA 91730

New York
1441 Broadway
Floor 6
New York, NY 1001

Texas
720 Rusk St.
Houston, TX 77002

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